On Hold Scripts

Don't leave your customers in the dark!

Imagine you were waiting to be served in a busy shop...

• Wouldn't YOU want to be acknowledged?
• Wouldn't YOU want to know that your presence was appreciated??

Then why wouldn't your holding phone customers feel the same?

5G's bespoke messages on hold allow you to look after your valued customers, even before you speak to them.

Reassure your customers...

Keep on-hold customers informed with our standard reassurance messages.

With 5G's 'on hold' messaging service, you can blend your choice of a selection of on-hold music with reassuring "Please continue to hold" style messages at regular intervals...

...Keeping your customers informed and most importantly, on the line, ready for your staff to pick up the call.

Custom on-hold messages...

Make your customer's 'on hold' time work for you!

When a customer calls your business and is either put on hold or transferred, you have their undivided attention. You will never have a better chance to tell your story.

Why not use this empty space to promote your business??

With custom 'on hold' messages, you can replace empty on-hold space with your business information, products and promotions.

Simply tell us about your company along with the areas you would like your on hold messages to cover, and we'll do the rest!

With so many advantages on offer, 'on hold' messaging could revolutionise your business communications.

Whether you choose write your own scripts, let our creative team write them for you, or simply opt for courteous reassurance messages...

You can feel assured that 5G's on-hold messaging will keep your customers on the line!

Talk to us about on hold message scripts today.