The answer is, most emphatically, ‘Yes’.

If the question, however, is whether you have to become a telecoms geek before you can decide on your company’s phone needs, then rest assured, the answer is ‘No’.

Here at 5G Telecommunications, we understand the value of matching your business phone systems with your business needs – the improved efficiency and the massive savings available to you. We also understand about phones, the technology currently available and the technological advances over the horizon. We offer a one-stop consultation, design, installation and support service that takes away all the worry about managing the future of your business phone use: we bring you all the savings and efficiency benefits, and spare you all of the technical hassle.

Making your company’s phone network work for you need not be a headache. On the contrary, it might very well help you turn your business around.

There are many aspects of your business telephony that can be made to function more efficiently and less expensively for you, but never more so than if you can package your needs and devise a complete system that integrates all your activities. This can mean anything from your choice of business phone numbers, through your business broadband and business mobiles network, right down to the practicalities of your wiring and cabling requirements.

With so many aspects for you to consider, you will want to seek the advice and support of proven experts in all fields of telecoms technology. And this is where we at 5G Telecommunications come in.

Whatever your refurbishment or renewal requirements, we can help you tailor your business telephone system to your particular needs. Whether you just want to set up a couple of business phone numbers, or to have a complete overhaul of your current phone network technology, we offer you a full through-service, from consultation to design, installation, and after-sales support – competitively priced every step of the way.

Many businesses are, for example, considering the switch from an analogue service to the cheaper, better quality, digital services available. As well as increasing the number of extensions that may be used on the system, other benefits may include direct dialling-in numbers, choices of transmission along digital pathways (voice, data or text) and long-term cheaper maintenance and servicing costs.

Analogue systems, however, have not entirely outlived their use. In fact, advances at BT, soon to be available under the head of BT’s 21CN, mean that analogue systems will be able to be integrated with digital technology giving you the best of both worlds.

There is no doubt, however, that IP telephony use has yet to be fully exploited and the many gains in cheap and free call rates, multi-site functionality, and ease of expansion are a real attraction to smaller companies.

Through our expertise here at 5G Telecommunications, all of these business telephone systems can be slotted into a complete and integrated package, incorporating business broadband, business mobiles, Telephone Lines, Calls and Managed Services. We direct your decisions and choices towards the systems that best suit your company’s current and expected needs, and bring you all the benefits of greater communications efficiency alongside heavily discounted phone bills.

The humble analogue twisted copper pair of phone lines have been the delivery mechanism for telecommunications for many decades, but even the capability of this dated technology has expanded hugely. Smarter ways of sending digitally coded signals through this analogue delivery mechanism are what give analogue business phone systems the ability to handle up to 8 lines through one system, up to 16 internal extensions and other features such as caller ID.

Fully digital connections such as ISDN (Integrated Services Digital Network) enable far greater scope for telecommunications and some far more advanced call features and technologies.

One of the key speed benefits of digital connections is that there is no need to modulate and demodulate between digital and analogue formats. The signals are captured in a digital format and sent at high speed.

Some of the benefits of digital technologies are the ability of users to take phone extensions with them as they move around geographically, remote troubleshooting of networks by engineers and last but not least, speed of connection.

At 5G Telecommunications, we are able to provide appropriate services to meet the needs of your large or small business phone systems, whether it be an analogue system for a small business or the latest digital technology for a multi-national across many sites.

This can bring considerable savings to your company’s administration, both in handling your customer base and in interdepartmental communications within the company. Choosing and installing business phone systems that incorporate, for example, business broadband, or a business mobiles network, offers you a fully coordinated telecoms infrastructure for your company: this can drive down costs, especially if tailored to your particular operations requirements.

The benefits are available to businesses of all sizes, but the appeal of telecoms efficiency will be most keenly felt by smaller companies with the greatest room for expansion.

Here is where 5G Telecommunications can make a difference. With a comprehensive service package that takes you from consultation process through systems delivery to after-sales back-up, we help you find ways to maximize your communications potential while minimizing your costs.

We also help smaller companies ‘punch above their weight’, whether in the provision of business phone numbers, on hold marketing or web and internet administration, we offer a range of services that give your company high-end public profile at costs that would normally be associated with low-end start-up plans.

If you are in business to succeed, then our one-stop telecoms service is the key to opening up your company’s potential.

This is not just a cosmetic question. The range of numbers, and how you choose to deploy them can have a very positive impact on your customer relations strategy, and even make you money in the process.

For example, if you are a small company that wants to have nationwide standing, you may want to have a choice of non-geographic numbers – phone numbers that do not denote your location – so that you can appeal across the whole country, and thereby widen enormously your potential client base. You can even use certain types of business phone numbers to generate some modest income.

Or you may prefer to offer free calls through a 0800 number – this can be an investment in terms of attracting clients reluctant to pay either you or the telecoms server for their call. In either case, you can monitor number use to help you decide on the relative effectiveness of each service.

There are many other types of business telecommunications numbers that can be adopted to improve your company performance with the public at large. At 5G Telecommunications, it is not just business phone numbers that we provide; we also offer a total one-stop business phone systems service to help your business flourish in a market-place that is now dominated by the power of telecoms technology.

PSTN, the backbone of the old analogue phone network and made up of fixed telephone lines, is about to be replaced with a new digital network as part of BT’s 21CN (21st Century Network) rollout to be completed in Spring 2011. Digital and analogue lines will converge and analogue customers will be able to access high speed business broadband. However, this major communications infrastructure project means the writing is on the wall for analogue business telephone systems. The IP network is the way forward, bringing many benefits to SMEs and large enterprises.

A full VOIP digital telephony service will allow you to make internal calls free of charge, including site-to-site calls which can represent a huge saving to large businesses. The difference a digital business telephony system could make to your business is likely to be substantial, in terms of cost effectiveness as well as in the advanced telephony features made available, and the flexibility to expand. You might consider upgrading your existing analogue lines to iSDN as a stop-gap, particularly if you are a small business with only a few lines. However, iSDN services are not future-proof and although these are digital lines, migration from iSDN to IP for videoconferencing for example, is becoming the norm.

If you need advice on which system is right for your company’s size and operation, 5G Communications can provide expert technical analysis of your business telephone systems and recommendations for upgrade or replacement. We offer managed and hosted VOIP services and can install structured cabling as required.

The cost savings are significant in their own right but some of the less quantifiable benefits are increased customer satisfaction as they are able to speak to individuals within your company with greater ease. Of course, this can always pay dividends in repeated sales.

This benefit is facilitated by the ability of individuals to move around locations globally and log into the home network and use their own extension number as though sat at their own desk. This type of connection can be made physically at company premises, on a local area network or through the internet from any location where there is sufficient bandwidth.

If you are considering a modern business phone systems and need either expert advice or to price a solution, then we at 5G Telecommunications can advise on all aspects from handsets to mobile communications and the infrastructure and pricing plans that will enable your communication technologies. Some communication technologies may simply be viewed as luxuries but many are essential tools to keep both staff and customers empowered with information.

Modern business telephone systems have adopted this technology to realise significant cost reductions in their telecommunications costs using integrated phone systems. These utilise a phone handset that, to all intents and purposes, is just like any other office telephone.

Most large businesses will have business broadband as it is widely regarded as an essential tool for modern communication methods. Utilising this connection for a VoIP service allows staff members to log into their own telephone extension anywhere in the world which facilitates easy communication.

It is also common to utilise this technology to make centralised call centres more economically appealing for both customers and businesses alike. Customers would typically refuse to call an overseas number when dealing with a supplier in their local market. By receiving a call on a local number and routing through the internet, a call centre can be located pretty much anywhere.

This is just one example of the types of benefits offered by modern business telecommunications technology. At 5G Telecommunications, we can offer insight and advice on how your business could benefit from modern digital business phone systems.

At 5G Telecommunications, we provide a comprehensive range of handsets that can be scaled to your business needs and we also provide a range of ongoing services such as competitive line tariffs and business broadband. Not only can we fulfil buying needs for hardware and ongoing business phone lines, but we can install both the handsets and the wiring infrastructure necessary to handle a modern business telephone network.

There are many benefits in being able to rely on one supplier for all of your telecoms needs as this will enable you to ensure that every aspect of the business phone system integrates seamlessly. When there becomes a need to upgrade there is no need for a discovery phase of what the existing network is. Your provider will know what upgrades are simple modifications and what will best compliment your business needs. Upgrading evolved systems that have been put together with good intention but no overall vision can prove to be extremely troublesome.