High Tech Professional Comms
If the telephone system your company uses is an analogue system, you might want to review its effectiveness in comparison with the features a digital system can offer. For a start, the quality of sound will be improved. Analogue signals are vulnerable to interference which can cause fluctuations in volume and introduce noise such as static, particularly over long distances. Digital signals are error-checked mathematically, ensuring a perfect replica of the original is delivered to its destination.
PSTN, the backbone of the old analogue phone network and made up of fixed telephone lines, is about to be replaced with a new digital network as part of BT’s 21CN (21st Century Network) rollout to be completed in Spring 2011. Digital and analogue lines will converge and analogue customers will be able to access high speed business broadband. However, this major communications infrastructure project means the writing is on the wall for analogue business telephone systems. The IP network is the way forward, bringing many benefits to SMEs and large enterprises.
A full VOIP digital telephony service will allow you to make internal calls free of charge, including site-to-site calls which can represent a huge saving to large businesses. The difference a digital business telephony system could make to your business is likely to be substantial, in terms of cost effectiveness as well as in the advanced telephony features made available, and the flexibility to expand. You might consider upgrading your existing analogue lines to iSDN as a stop-gap, particularly if you are a small business with only a few lines. However, iSDN services are not future-proof and although these are digital lines, migration from iSDN to IP for videoconferencing for example, is becoming the norm.
If you need advice on which system is right for your company’s size and operation, 5G Communications can provide expert technical analysis of your business telephone systems and recommendations for upgrade or replacement. We offer managed and hosted VOIP services and can install structured cabling as required.
