VoIP is a method of making phone calls over the internet utilising an existing broadband connection that you have already paid for. The big advantage of this is that you are able to call globally at little or no cost depending on your provider. Early days of VoIP saw the need for a separate handset to gain this functionality and this is still frequently the case for domestic users.
Modern business telephone systems have adopted this technology to realise significant cost reductions in their telecommunications costs using integrated phone systems. These utilise a phone handset that, to all intents and purposes, is just like any other office telephone.
Most large businesses will have business broadband as it is widely regarded as an essential tool for modern communication methods. Utilising this connection for a VoIP service allows staff members to log into their own telephone extension anywhere in the world which facilitates easy communication.
It is also common to utilise this technology to make centralised call centres more economically appealing for both customers and businesses alike. Customers would typically refuse to call an overseas number when dealing with a supplier in their local market. By receiving a call on a local number and routing through the internet, a call centre can be located pretty much anywhere.
This is just one example of the types of benefits offered by modern business telecommunications technology. At 5G Telecommunications, we can offer insight and advice on how your business could benefit from modern digital business phone systems.