Making Your Business Broadband Work For You
The most successful companies are generally those who have made an IT investment, which means a business broadband package as well as adequate hardware. People often think of business telecommunications in terms of landlines and mobiles.
However, it means the internet as well. Even small companies these days have a web site and email address. These are at least as important as business telecommunications and professional postal addresses.
Why is IT investment so important? It comes down to a change in customer habits. People are not prepared to wait for things any more. While glossy brochures and explanatory flyers have their place, they are not always the answer, especially if your customer has complicated questions to ask.
When a customer has a query, they generally want it answered now – not when the brochure arrives. You may argue that surely manned business phone lines can do the job. However, this involves only vocal communication plus any on hold marketing music you have installed. Broadband for companies adds pictures to the words, which is why Google is today the preferred way to find products and services in your area.
Having established that broadband internet connectivity is vital to your business, you want it installed and running as quickly as possible. You also need to be sure you have full backup, so you can get technical help quickly and easily when you need it.
This is why it is important to choose broadband for professional purposes rather than a domestic package, even if you work from home. Only this way will you get the level of support you need. We at 5G Telecommunications are specialists in providing business telecoms, broadband and business telephone systems to companies of all sizes, at highly competitive rates.