What Is VoIP?

VoIP is short for Voice Over Internet Protocol. It is a general term used for any form of vocal communication sent over an internet or packet-switched network. Voice over broadband (VoBB) is a popular form of VoIP, and is often a feature of business broadband packages.

The joy of VoIP is that both voice and data communications can be sent over a single broadband network, which can significantly lower infrastructure costs. This means it is becoming an increasingly popular and cost-effective alternative to conventional copper-wire business telephone systems.

In the past, connectivity and available hardware made VoIP a rarity. However, increased bandwidth efficiency, improved technology and lowered broadband costs have made it a popular alternative to installing separate copper-wire business phone lines. The downside is, if the broadband goes down, your phone lines are down as well. However, since professional company broadband is run off a landline connection anyway, and packages tend to come with full technical support, this is rarely a problem.

Modern VoIP services are far more than just a telephone connected to the PC. They embrace a “unified communications” philosophy, in which all business communications calls, faxes, e-mail, voice mail, web conferences etc can be delivered quickly and effectively to all types of handsets, including business mobiles. On hold marketing is no problem at all.

VoIP offers an easy-to-operate user interface, making it easy to do system configuration changes in-house. Dual-mode mobiles for professional use mean you can move from an internal Wi-Fi network to an exterior mobile signal while having an uninterrupted conversation. The days of having to switch from mobile to desktop phone are over.

We at 5G Telecommunications offer VoIP alongside our broadband, mobile and conventional telephone systems as leading telecommunications providers.