Unable to send or receive email

Update : (16:45hrs)

The issue is now resolved.

Update : (13:30hrs)

Performance across our email platform has improved, but is still intermittent. Our engineers are continuing to investigate this situation as a priority.

Original Issue

Webmail access is currently intermittently unavailable. In addition some customers may be experiencing reduced performance or intermittent login failures when accessing their Advanced or Standard mailboxes using a mail client.

This issue is presently under investigation.

5G Technical Support