Levels of Maintenance

5G Maintenance options...

Pick your desired level of maintenance cover

We appreciate that you know, better than anyone, what level of maintenance your business requires..

..Which is why we have provided a range of maintenance options for you.

Our maintenance packages offer differring levels of maintenance cover, with the aim being to have a maintenance package that will appeal to any business, regardless of specific requirements or budget.

Have a look at our range of maintenance packages, listed below...
 

Silver

09:00 - 17:00 Monday To Friday.

• Covers all system engineer labour time and telephone system manufacturer parts. (Does not cover DECT phones, cabling or any 3rd Party add on equipment, e.g. music on hold.)
• 16 Working hour response on all non critical faults
• 4 Working hour response on all critical faults*

Gold

08:30 - 17:30 Monday To Friday & 09:00 To 13:00 On A Saturday.

• Covers all system engineer labour time and telephone system manufacturer parts. (Does not cover DECT phones, cabling or any 3rd Party add on equipment, e.g. music on hold.)
• 16 Working hour response on all non critical faults
• 4 Working hour response on all critical faults*

Gold+

24/7 365 Days A Year

• Covers all system engineer labour time and telephone system manufacturer parts. (Does not cover DECT phones, cabling or any 3rd Party add on equipment, e.g. music on hold.)
• 16 Working hour response on all non critical faults
• 4 Working hour response on all critical faults*

* Critical fault is defined as more than 50% of lines or extensions faulty.

Contact Us

If you are interested in any of our great value maintenance packages, please do no hesitate to contact us..

Simply fill in the contact form, below and one of our advisors will contact you back, shortly.