Problems With Your Current Provider

Let 5G sort out their mess for you...

BILLING ERRORS? LATE INSTALLATION? PAYING FOR UNWANTED EXTRAS?!

Every day, we at 5G hear about customers, who are receiving less than what they deserve in a service from their current telecommunications provider.

As a leading business communications provider, it is our aim to ensure that UK businesses are being provided with the very best telecommunications services available...

So, if you feel that your business is not receiving the service that it deserves from your current provider, then we want to hear from you!

Tell us your problems...

If you are currently having trouble with your current provider and would like some help, guidance or just some friendly advice, 5G is here to help!

Simply tell us about yourself and your problem via our online contact form and one of our qualified support advisors can be with you within a matter of minutes.

Common provider issues...

Here are some examples of the types of issues that 5G has helped companies to resolve:

• Charged for installation - When promised "no charge"
• Billing Errors
• Unwanted Extras on broadband account - Security Packs, web-hosting etc..
• "Lost" customer business numbers
• Inbound marketing calls - All day
• Incorrect name on bill - When corrected, customer charged for a new contract and set-up fees
• Late installation
• Overcharging on line rental - Customer given featureline when they only requested a standard line.
• Customers promised all services on one invoice - Rarely delivered, leaving customer with multiple bills to deal with
• Incorrect charges on bill - Very quickly debited from user's account
• Customers paying BT standard retail rates on domestic and international calls.
• Problems with initial installation - Delays on line activation and broadband installation, leading to decreased productivity
• Orders to move premises frequently "lost" - Leaving customers with no phones or broadband.

So whatever your worries, talk to the experts today and let 5G take your problems into our hands.

If you are having trouble with the online contact form and require help immediately, please don't hesitate to call us, now!

If you require assistance, please complete the contact form, below: