Who is Inbound Aimed at?

Who could benefit from Inbound?

Many businesses can benefit from the services that Inbound has to offer. In particular, small to medium multi-site businesses who require the ability to manage the dispersion of their calls will benefit from the Inbound and the numbering management services it has to offer.

Inbound provides feature rich network services that are scalable and cost effective without the capex. With multiple levels of service available, Inbound would be hugely valuable to organisations looking achieve any of the following:

• Excellent customer service, e.g. through managing high call volume effectively or managing callers when the office is closed.

• Effective business continuity in the event of a disaster through instant redirection of calls to another site.

• Recorded calls for compliance or training purposes as well as productivity reports.

• Provided contact centre services, i.e call centres looking to professionally handle calls for multiple clients.

• Larger area presence through the use of created local (01/02) or non-geographc (08/03) numbers.

• Detailed monitoring and reports on advertising campaign performance.

To find out whether you are one of the many businesses who should be benefitting from Inbound services, contact us today.