How will I be billed for my mobile services?
5G will issue you a monthly bill by email, unless otherwise stated. If you have multiple services with 5G you will benefit from one monthly consolidated bill for all of your services.
Will I save money with 5G?
Definitely, in fact we guarantee to save you at least 10% on your current business mobile bill.
What are the uses of Bluetooth?
Primarily, bluetooth technology has been designed for the wireless transfer of voice and data between enabled appliances, whether PC to phone, phone to phone or otherwise. Today, bluetooth technology is most popular as a hands-free mode of voice communication with the introduction of bluetooth headsets.
What is Bluetooth?
Bluetooth is a short range wireless networking technology, designed to replace cabling, when transferring voice and data between bluetooth enabled products, such as mobile phones, PCs etc..
Are different Bluetooth products compatible with all devices?
Yes. Any product that boasts bluetooth technology must be compatible with all other bluetooth products. So whichever headset or bluetooth product you acquire, it is designed to work with any product that has bluetooth capabilities.
What is 3G?
3G is the phrase identified with third generation mobile phone networks. 3G networks will offer the user video calling capabilities and faster, more effective mobile internet.
Why do you only work with O₂?
We firmly belive that O₂ will be the best solution for your business. Together with O₂, 5G are able to offer you the best solutions and the customer support that you require.
What is a PAC Code?
PAC stands for Port Authorisation Code. It is the code that is needed from your existing service provider to enable you to port your existing number over to a different network. A PAC code or PAC stands for Port Authorisation Code. You will need to obtain a PAC code from your existing mobile phone provider if you wish to keep your existing number when switching to a new network.
Will I be able to keep my current phone contacts?
Absolutely. When you switch over to us, we can copy your existing phone book on to your new handset, saving you the hassle.
Will I be able to use my business mobile phone abroad?
Yes. Most phones and networks now have the ability to be used abroad. Have a look through our packages and you will find that many make allowances for international calling.
How do I get my PAC code?
In order to get your PAC code, it will be a case of obtaining it from your current business mobile provider. This can be done online, if you have already set up an online account with your current provider or alternatively you will have to contact the network direct and ask for the PAC code. There are a number of ways. If you have set up an on-line account with your current provider then you can obtain it from the internet. You can also call your existing network directly; it usually takes up to 48 hours to receive it. If you prefer you can call us and we will explain what you need to do.
If I change to a 5G business mobile solution, will I be able to keep my existing numbers?
Yes, you can keep your existing business mobile numbers. All we need is for you to provide us with your PAC code and we'll take care of the rest.
I have multiple employees in my company - how many tariffs do I need?
Just one. One of our tariffs can cover any amount of phones that you may require within your company.
Can sole traders benefit from 5G's mobile services?
We provide service for all businesses whether you're a single sole trader with a requirement for one handset up to a company with 100s of employees all needing mobile phones. Discuss your specific business requirements with one of our expert advisers.
Is it only large businesses that can benefit from the BlackBerry range?
Having a BlackBerry to make calls, receive emails and use as an organiser has been developed with all types of business people in mind from the single to the multiple users. The cost of owning and running such devices has tumbled and is now desirable to everyone. Speak to one of our advisors to see how you could benefit.
Why should I choose 5G?
We are built on a history of impartial advice coupled with excellent customer service and businesses continue to choose us for these reasons. Let us see how we can enhance your business, contact one of our advisors today.
Can I buy extra mobile handsets from you ?
Yes, after you have bought all your mobile phones, we can supply as many extra handsets as you wish.