Leased Lines with Dedicated Reliable Speed for your Business

No need to compete with bandwidth


What is a Leased Line?

Guaranteed symmetric download and upload speeds. Technical support for your Leased Lines 24 hours a day online and free helpdesk.

A must for businesses who demand both high availability and high capacity, achieved by providing up to 1Gbps connection with the option to converge data and voice onto one network.

The service is supported by our exacting service level agreement to give you peace of mind enabling you to concentrate on running your business.



We offer a free, no obligation quote, tailor made by our friendly team of advisors. Contact us today on
01494 523 523.

Get up to  £3,500 grant for super-fast rural broadband

Are you looking to upgrade your connection speed this year, but worried about connection costs?

Business and residents in some of the hardest-to-reach places in the UK are eligible for additional funding towards the cost of installing gigabit-capable broadband to their premises when part of a group project.

Broadband gigabit voucher scheme
leased line bespoke solution

Bespoke solutions for each business

Here at 5G Communications we create bespoke lease lines solutions for companies. This means that your connection is tailored to the unique needs of your business, providing a much better level of service that is adapted to the way that your company works.

Although bespoke leased lines may cost slightly more than a standard lease line, you are paying for a high quality connection that won’t let you down.


Go Gigabit today..

Are you looking to upgrade your connection speed this year, but worried about connection costs?
5G Communications are part of the Government’s Gigabit Broadband Voucher Scheme – offering businesses like yours up to £2,500 towards the infrastructure costs of a gigabit-capable connection, enabling you to make use of the latest technologies and gain a competitive advantage over your competitors.

Who’s Eligible?

Small and medium sized businesses with fewer than 250 employees and an annual turnover under £50 million. This includes sole traders.

How do the vouchers work?

Businesses that are eligible for gigabit vouchers can access the scheme through 5G Communications.

What is a leased line?

A leased line is a private high-performance circuit leased by a common carrier between a customer and a service provider’s network. It is rented on an annual basis and usually carries voice and data or both. They are mostly used for either internet access (Internet) or used privately between two customer sites (Point to Point). Unlike a dial-up connection, a leased line is always active. Similarly unlike broadband, a leased line is not contended or shared and delivers dedicated guaranteed bandwidth straight to the internet backbone. Customers pay a premium for this line and it is supported by a comprehensive Service-Level Agreement (SLA) with a guaranteed fix time and a compensation clause. Otherwise referred to as a point to point, private circuit, private line or dedicated access.

A Leased Line is made up of the following components:

  • A router, managed by 5G Communications, is installed into a customer’s comms room. The circuit is presented with an RJ45 connector as standard.
  • Depending upon location, a back haul circuit may be used to link a customer to their service provider’s point of presence and then onto the internet gateway. This will take place behind the scenes and may run over a third party’s national network.

Bandwidth can be tailored to a company’s exact requirements, ranging from 10Mbps to 1Gbps. The required speed could depend upon the number of employees accessing the internet or perhaps upon the applications used; some being more bandwidth intensive than others.

Once the appropriate speed has been achieved a network administrator might monitor the following:
  • The number of users accessing the internet simultaneously at peak times.
  • The type of services accessed by users i.e. email, voice, hosted CRM, Skype, music downloads etc the number of hits or visits internal servers receive.

Leased Lines are normally used by businesses that need:

  • High quality 24/7 access to the internet with an SLA
  • To run mission critical applications
  • Fast upstream speeds, for example, remote workers accessing office based applications will be pulling away data from their office
  • Unlimited Data
  • Symmetrical connection
Dedicated circuits can carry telephone calls, video conferencing streams and WAN traffic

Leased lines can carry numerous different types of traffic ranging from internet traffic such as web pages, emails and video streaming, to WAN traffic – typically data sent between different offices of the same company.

Dedicated Lease Line connections can also be used to carry telephone calls. Traditionally, many companies connect their telephone system to the public telephone network using pricey ISDN30 circuits. By using a dedicated leased line and SIP Trunking, companies can often do away with their legacy ISDN30 circuits, sending their phone calls over a cheaper uncontended circuit instead.

Video Conferencing

Ensure your video conferencing is not interrupted with a unreliable internet connection, and the quality is perfect with a leased line.

Site to site PBX connectivity

Terminating a leased line with two PBX systems allowed customers to by-pass PSTN for inter-site telephony. This allowed the customers to manage their own dial plan (and to use short extensions for internal telephone number) as well as to make significant savings if enough voice traffic was carried across the connection (especially when the savings on the telephone bill exceeded the fixed cost).

There are several different types of leased lines available. All suit different budgets and different business needs. They include:

Ethernet in the First Mile (EFM) – EFM provides an end-to-end solution using multiple copper wires to connect your business to the Ethernet core network. Ideal where fibre Ethernet is not currently available or would be costly to install.

Generic Ethernet Access (GEA) or Ethernet over Fibre to the Cabinet (EoFTTC) – A hybrid solution where existing fibre or copper cables connect your business to the street cabinet before a dedicated Ethernet line carries your data to the core network.

Leased Line or Fibre Ethernet – The ultimate end-to-end connectivity solution which offers unparalleled levels of speed and reliability. It can be implemented in most locations whether fibre is currently available or not.

Fibre Flex Leased Line – Commit to a low cost minimum bandwidth i.e. 200Mb and you will get burstable bandwidth of up to 1Gb when available.

Point-to-Point – Perfect for connecting two or more offices in different locations and ensures your data is secure and your network performance is more reliable.

Client testimonials


“Sean, as always he has gone far and beyond, I would be more than happy to speak to Sean again about any future faults, it’s got to the point we might as well be friends.”

Nick Quarm, Polar Warm Wall Limited

“Tristan is the most helpful young man I have dealt with in a long, long time and he is an asset to the Company.”

Ken Murtagh, All Clear Water Solutions Limited

“5G are a fantastic company, from Sales to Tech Support but especially Sid in Engineering. Everyone works together and contacted me when they said they would.”

Scott Browning, Bluebird Care

“Just a quick note to say what a fantastic job John & Anthony did for us on site in Newcastle. They were superb! Perhaps they can do Coatbridge for us in February as it is another relocation!”

Karen Thompson, Specsavers Optical Group Limited

“Your engineer John has been brilliant today; thank you.  We are optimistic that the replaced hardware/software will make all the difference – phones are ringing frequently now.”

Carolyn Tilbury, Downland Practice

“I would just like to say, your advice and support throughout has been very much appreciated by us all, but especially myself, so a very big thank you from me.”

Joanne Twomey, A Piece of Cake

“I’m impressed how Richard Smith works, how professional he is and when he came to our site, he knew exactly what he was doing. We’re due another site visit in 2 weeks and we would like to request that Richard comes back as he was so fantastic with us the first time!”

Adam Lovett, Specsavers Hartford

“John has been absolutely amazing; the staff in the store loved him and wanted to adopt him.
John is an asset to this company and you should do everything to keep him.”

Catherine Kidd, Specsavers Isle of Wight

“I have recently taken over dealing with the Telecoms invoices and I’ve had a lot of issues with BT and Talk Talk. If it wasn’t for that wee boy Jon, I would have pulled my hair out! He would keep me updated every step of the way, he went above and beyond and he was a wee gem.”

Helen McKenzie, Abbeyfield Scotland Ltd

“Please thank Nichole for all of her help, she is the best asset 5G have.”

Judy Dickinson, Turney’s Farming

“The service from 5G is great and if there is a problem it is always resolved quickly. Sarah from accounts is very helpful and a credit to your company!”

Elizabeth Todd, Thinking Group Ltd.

This page is related to: leased line installation, dedicated fibre lines


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01494 523 523
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