Affordability – Keep costs down with advanced options. You choose the recording services you wish to utilise to manage the cost!
Ease of call recording Retrieval – Search for individual calls by date, time and caller details for easy retrieval. You have access to a browser application that can be accessed from anywhere on your network, even via the internet. You can then be played back, either through your PC or a telephone handset.
Reliability – Our solutions use well tested software and quality hardware to ensure that it will never let you down.
High Storage Capability – Our standard solutions have a 35,000 hour recording capacity. If you require more space, this can be extended through occasional digital archiving of your recordings to CD or DVD.
Optional Private Conversations – Should your users or customers require an off-the-record or personal conversation, call recording can be de-activated through the entering of a designated handset
Optional Live Monitoring – Listen to calls as they happen, for the perfect training tool. This feature can also be used to help employees with a difficult caller.