Single order Generic Ethernet Access (SoGEA Broadband)

Get ready for the 2025 ISDN & PSTN switch off with SoGEA

What is SoGEA broadband?

The Future of broadband

SoGEA is the next generation of data connectivity that removes all traditional voice services from the line. This gives you a pure data connection without a PSTN service and is therefore ready for BT’s PSTN switch off in 2025.

This newly developed technology will allow customers to place one single order for a Broadband connection and not have to worry about a physical phone line.

Why SoGEA?

SOGEA provides faster, more reliable connectivity than Asymmetric Digital Subscriber Line (ADSL) broadband, meaning users can do more online, without worrying about buffering. With a single order connectivity product, you’ll not only benefit from the speeds and reliability your business depends upon, but you’ll also be able to equip your business for the future.

5G Communications are one of the early adopters of SoGEA, and we want to make this switch as smooth as possible for you as you embark on this crucial journey.

VoIP phone and modem

Benefits of SoGEA

How SoGEA works

How it works diagram


What does sogea mean?

SoGEA is short for Single Order Generic Ethernet Access and offers your business a broadband connection without necessitating a traditional PSTN line, which previously required businesses to have both a broadband and phone line connection. As a result, instead of engaging one provider for your phone line and another for your internet services, SoGEA broadband provides all the necessary components for connecting your business in one location.

Does SoGEA use copper?

Indeed, SoGEA broadband employs fibre optic cables that run from the local exchange to the PCP (green street cabinets). From the cabinet, the service is provided to your premises via copper cables. Even though this may appear similar to traditional Fibre Broadband (FTTC), the line that connects to your premises is a SoGEA data line, not a phone line. Consequently, it will not be affected by the PTSN switch off in 2025.

Can I keep my current phone numbers?

Certainly. By utilizing an internet-based VoIP (voice over internet protocol) telecommunications solution such as IPVoice or Gamma Horizon, you can keep your business phone number when switching to a SoGEA line. 5G will be capable of transferring your existing business phone number(s) to your new service, granting you all of the advantages of a VoIP phone system while retaining your current phone number(s).

What speed is SoGEA?

SoGEA is intended to fulfill the increasing need for high-speed business broadband, without necessitating a landline. Utilizing the Openreach fiber-to-the-cabinet infrastructure, it has the ability to provide extremely fast speeds of up to 80Mbps, which is appropriate for businesses that currently operate on an analogue PSTN line.

Why the change to SoGEA?

SoGEA was created as Openreach decided to shut down the ISDN and PSTN network by 2025. This means that broadband services that run over a landline will no longer work.

How do I make calls after the ISDN shut down?

Traditional ISDN and PSTN phone lines will not exist after 2025. Phone users will have to switch to voice services such as VoIP to make calls. SoGEA will be the available as the ideal broadband to carry their VoIP service

I can’t get SOGEA yet in my area, what are my other options?

SoGEA is still being rolled out across the UK so there is a chance it may not be available in your area yet. If you can’t get a SoGEA service we can provide you with alternative connections through Leased Circuits.

How long does SoGEA take to install?

Ordering a SoGEA service is quick, SoGEA can be installed within 5 days. If you want to make calls a VoIP phone system can be deployed within a few days depending on your chosen provider.

We offer a free, no obligation quote, tailor made by our friendly team of advisors. Contact us today on
01494 523 523.