Take your business to cloud nine
Discover the revolutionary system built for you
Phone systems and maintenance can be an expensive option, what VoIP phone systems give you is the ability to have the same function and ability as a regular phone system, with half the cost.
Flexibility, manageability, simplicity. VoIP combines all of this whilst made to fit your business.
Once you’re up in the clouds, you don’t want come back.
Is it really that good?
Yes, Yes it is
To put it in perspective, a cloud based VoIP phone system solution gives you the power of a Bugatti Veyron for the cost of Vauxhall Corsa.
Whether your company is large or small, cloud based services can be instantly set up and gives you the ability to manage the features.
Put your rainy days behind you, go to the cloud.
VoIP features
Auto attendant
Voice menu – direct your customers to the right phone.
Music on hold
Customise a soundtrack for your customers to enjoy.
Voicemail
Like mail, but with your voice.
Voice-messaging
Helpful if your voicemails went to your email? Thought so.
Automatic call distribution
Your virtual PA. Hold, accept and queue calls.
Hunt groups
Create a group of extensions, let the system hunt for a free one.
Get more from your VoIP phone system
Desktop app
The 5G Communications desktop app turns any computer into an all-in-one communication hub completely synced to the office network so your staff can communicate with colleagues and students anywhere there’s a broadband connection, increasing their responsiveness.
The desktop app lives on your computer desktop and gives you access to the call handling power from a desk phone combined with the modern ways you communicate today, like conferencing and web meetings—so everyone can stay connected with less devices to worry about.
Mobile calling app
The 5G mobile app enables you to work productively from your tablet or smartphone. Easily access your business contacts, make calls, receive faxes, join conference calls, share files, check voicemail, and start web meetings.
No matter where you’re working, with the 5G Communications app you can be reached on your business number from anywhere, on any device.
Benefits
VoIP phone systems FAQ’s
You might think you need fibre broadband, but this isn’t necessarily the case as a VoIP call only uses a fraction of your broadband’s capacity.
Don’t worry about this, though. We won’t place any orders until we’ve talked to you about how your business works, what you want to achieve, what your future plans are, and so on.
We host our cloud-based phone systems across multiple secure data centres, each in a different location. In the unlikely event that one of them has a problem, another takes over. Our business broadband and fibre broadband networks are very reliable.
But let’s say your internet connection does have an off day. You can take your IP phones, plug them into another broadband service and carry on as normal, using the same number (note, though that, we’ll only support your cloud-based phone system when you’re using it with the 5G Comms Business equipment and internet connection that we set it up to work with).
And, when things are up and running again, re-connect your phones as before and you’re back in business with high quality phone calls.Or, using the online portal, you could just re-direct your calls to any other landline or mobile.
You can set your mobile to ring whenever your office phone does, which is handy whether you’ve just popped away from your desk or you’re out of the office.
With 5G VoIP Phone Systems you can flip calls between phones. So if you get a call on your Cloud Voice number, say, just as you’re leaving the office to go home, you can flip the call seamlessly from the office phone onto your mobile.
And then there’s the mobile app (for Android and iOS devices).
This turns your mobile into an extension of your phone system. Not only can you answer and make calls, but you’ll also be able to see when people are available to talk, set-up call routing, and transfer calls between colleagues.
With the mobile app you can control your phone system from wherever you are.
Security is absolutely crucial.
That’s why the data centres where we host our VoIP phone systems undergo robust audits; it’s why they have everything from firewalls to intrusion detection systems; and it’s why all your data is encrypted, to protect it from cyber-attacks and unauthorised access.
Next, you’ll need IP phones from 5G Communications or use exisiting (note: our VoIP systems will only work with our IP phones, which are specially designed to work with our cloud-based VoIP systems. We also pre-configure our IP phones before we deliver them to you). If you want to make calls through your computer, you’ll need a headset and microphone that plugs into your computer.
You’ll also need appropriate Feature Packs for each user. The packs offer different levels of features.
If you’re ordering lots of phones, you may need a Local Area Network (LAN), which connects all of them together into one phone system. We can supply and install one for you.
And if you want to use a standard phone or even a fax machine on your system, we can supply an Analogue Terminal Adapter that connects to your Business Hub or LAN. You can then just plug your standard phone in and use as normal.
VoIP (it stands for Voice over Internet Protocol) means that you make calls over the internet rather than over the traditional phone network. And with a cloud-based phone system, your call routing takes place in our internet-connected secure data centre instead of in hardware installed on your premises.
Put these technologies together and you get a cloud-based VoIP system. Why would you want one? How about lower upfront costs, fixed monthly pricing, no maintenance, and automatic updates for starters? Plus, being on the internet means you can manage your system through an online portal wherever you can get an internet connection; and the system easily grows as your business does.
When you talk to us about installing a cloud-based phone system, we’ll discuss your current broadband connection to ensure your VoIP calls will be of good enough quality for your business. And if you’re looking for a new broadband connection, we’ll find the right package for your business from our comprehensive range: standard broadband, fibre broadband, or SoGEA.
Our VoIP phone system is designed to scale it suits all sizes of business whether you have a single home office or multiple locations around the globe. With on-demand features and same-day provisioning you can add users or remove users quickly and easily.
With our advanced feature packs you can completely tailor the user’s experience and provide a call centre solution, reception console and much more with a simple click.
Call us on 01494 523 523 to receive pricing and specialist advice on our IP phone system options.
Our 5G Cloud Phone systems is the simple plug and play option where phones arrive ready to go. Just connect things together and we’ll talk you through how to set it up so it’s right for your business, including help with setting up call handling rules and user profiles.
The 5G Cloud Phone Systems, which is ideal for the business with more than 9 employees, is also a system that you can install yourself, but you’ve also got the option for us to pop in and set it up if you prefer.
It all depends on which system is best for your business: how many people will be using the system, now and in the future? How does your business work? How many IP phones do you want? What type? What about Feature Packs and call minutes? And so on …
So give us a call and we’ll have a chat about what you need.
To get you up and running, you’ll have support from our team of VoIP experts who will help you set up the system so it works for how you run your business. They’ll show you how to configure and manage it through the online portal.
And you’ll be able to call our free helpdesk for technical help or advice, whenever you want.