VoIP Phone Systems | Cloud PBX

The modularity of our business telephone system devices let you simply select only the devices you need to lower the up front cost of the system.

In addition, you can use your existing LAN switches to merge voice and data on a single network and reduce/simplify your infra-structure costs going forward.

Another way you can reduce your costs is in lower future maintenance costs. These are minimised through simplified moves, adds & changes as well as remote engineering saving on call out costs.

A fantastic feature of the system is the incorporation of Least Cost Routing (LCR) software algorithms to assure each call is routed in the most effective manner, to local land line, international land line or mobile. You can also reduce long distance calling from traveling employees and connect directly to your telephone system over an ordinary internet link anywhere in the world.

To further reduce costs in a multi-site environment, you can link voice over an existing WAN to gain significant cost savings on inter-office telephone calls.

Yes, you’ll get the same level of clarity as you do with a regular landline (depending on the set-up of your system and the internet connection, call quality may even be better).  Calls made over your internet connection take priority over data, so you can be sure that your call quality will be consistent.

When you talk to us about installing a cloud-based phone system, we’ll recommend the type of internet access that you’ll need to make sure your VoIP calls are good enough quality for your business: standard broadband, fibre broadband, or 5G communications leased line.

Yes.

Security is absolutely crucial.

That’s why the data centres where we host our Cloud phone systems undergo robust audits; it’s why they have everything from firewalls to intrusion detection systems; and it’s why all your data is encrypted, to protect it from cyber-attacks and unauthorised access.

This phone system allows your business to have access to similar features that a larger company would without the high costs associated with the purchase of on-premises PBX equipment

Our VoIP phone system is designed to scale it suits all sizes of business whether you have a single home office or multiple locations around the globe. With on-demand features and same-day provisioning you can add users or remove users quickly and easily.

With our advanced feature packs you can completely tailor the user’s experience and provide a call centre solution, reception console and much more with a simple click.

Call us on 01494 523 523 to receive pricing and specialist advice on our IP phone system options.

There are several ways you can use your mobile with the system.

You can set your mobile to ring whenever your office phone does, which is handy whether you’ve just popped away from your desk or you’re out of the office.

With 5G Cloud Voice and 5G Cloud Phone you can flip calls between phones. So if you get a call on your Cloud Voice number, say, just as you’re leaving the office to go home, you can flip the call seamlessly from the office phone onto your mobile.

And then there’s the mobile app (for Android and iOS devices).

This turns your mobile into an extension of your phone system.  Not only can you answer and make calls, but you’ll also be able to see when people are available to talk, set-up call routing, and transfer calls between colleagues.

With the mobile app you can control your phone system from wherever you are.

We host our cloud-based phone systems across multiple secure data centres, each in a different location. In the unlikely event that one of them has a problem, another takes over.

Our business broadband and fibre broadband networks are very reliable.

But let’s say your internet connection does have an off day. You can take your IP phones, plug them into another broadband service and carry on as normal, using the same number (note, though that, we’ll only support your cloud-based phone system when you’re using it with the 5G Comms Business equipment and internet connection that we set it up to work with). And, when things are up and running again, re-connect your phones as before and you’re back in business with high quality phone calls.

Or, using the online portal, you could just re-direct your calls to any other landline or mobile.