IT Services

Managed
IT Support

We take care of the technical stuff so you don’t have to

TAKE ME TO

DESKTOPS

SERVERS

NETWORKS

OFFICE 365

DATA BACKUP

Desktop Support

24/7 managed IT system

5G have comprehensive managed IT support and services that enhances organisational performance by ensuring your IT systems are working optimally 24 hours a day.

Via remote monitoring of your network & servers, we instantly identify problems and initiates prompt resolution before your IT system performance is compromised.

Request Managed Desktop Support

Servers

5G can monitor virtually any aspect of your IT network infrastructure

Our IT technicians monitor your critical devices to provide notification alerts should there be a detected failure.  This ensures that if a IT network/server problem exists, you are made aware of the issue early on with our IT support systems. This allows for a speedy resolution and less possibility of the problem escalating into downtime or loss of revenue.

Request Managed Server Services

IT Networks

Routers, firewalls and switches

Ensure your team’s success with managed IT network upgrades and maintenance of wired, wireless & VPN networks.

We understand that unlike large business organisations, small businesses can face several difficulties in having an in-house IT Support or networks department. When you outsource your IT support needs to 5G Communications Limited, we make all the efforts to provide the most effective small business IT network support.

Request Network Support
Find out more

Office 365

Interested in moving to Microsoft Office 365?

We can perform small to large IT migrations to the Microsoft platform through following standard processes that we have refined over the years.

Our customers can expect maximum level of IT support experience, reliability and professionalism when dealing with our IT support experts.

Request Network Support

DATA BACKUP / DR SOLUTIONS

Need to keep your business data secure at all times?

Our process is achieved by sending your data securely, via the internet, to a managed offsite data storage platform, ensuring that your valuable data is safe, secure and available anytime when needed.

The rationale behind online IT backup is simple. By frequent (or continuously) backing up data on your remote hard drive, the risk of catastrophic data loss as a result of fire, theft, file corruption, or other disaster is practically eliminated. It is that simple with our IT support options.

FOR MORE INFORMATION ON DATA BACKUP AND DR SOLUTIONS

Request Here

IT Support
AND Services
FAQ’s

If you can relate to 3 or more of these statements, your company will benefit from a Managed IT approach:

  • You realize that IT is an integral part of your business that can no longer be handled by the boss’s kid, one of your staff members, or the guy next door.
  • You understand that IT is no longer an optional expense, but, an operational expense similar to the electric power company.
  • You want an IT firm that thinks like a Business Owner before thinking like IT technicians.
  • You did not choose your career to monkey with IT issues.
  • You do not want to deal with IT support.
  • You are done with finding, hiring, or managing IT staff.
  • You put up with IT support issues because you do not want the trouble of changing to another support provider.
  • Management, typically by an outside third-party, of an organisation’s requirements and equipment related to computers, networks, or software, also known as outsourced Information Technology (IT) support.
  • True Managed Providers are 100% responsible for the safety, security, and reliability of your IT infrastructure and work on a fixed-fee basis. This changes the support incentive from “finding problems” to “preventing problems”.
  • This business model also evens out the revenue stream for the MSP and fixes the IT budget for the client resulting in no ugly surprises from a  billing standpoint.

CLIENT TESTIMONIALS

“Sean, as always he has gone far and beyond, I would be more than happy to speak to Sean again about any future faults, it’s got to the point we might as well be friends.”

Nick Quarm, Polar Warm Wall Limited

“Tristan is the most helpful young man I have dealt with in a long, long time and he is an asset to the Company.”

Ken Murtagh, All Clear Water Solutions Limited

“5G are a fantastic company, from Sales to Tech Support but especially Sid in Engineering. Everyone works together and contacted me when they said they would.”

Scott Browning, Bluebird Care

“Just a quick note to say what a fantastic job John & Anthony did for us on site in Newcastle. They were superb! Perhaps they can do Coatbridge for us in February as it is another relocation!”

Karen Thompson, Specsavers Optical Group Limited

“Your engineer John has been brilliant today; thank you.  We are optimistic that the replaced hardware/software will make all the difference – phones are ringing frequently now.”

Carolyn Tilbury, Downland Practice

“I would just like to say, your advice and support throughout has been very much appreciated by us all, but especially myself, so a very big thank you from me.”

Joanne Twomey, A Piece of Cake

“I’m impressed how Richard Smith works, how professional he is and when he came to our site, he knew exactly what he was doing. We’re due another site visit in 2 weeks and we would like to request that Richard comes back as he was so fantastic with us the first time!”

Adam Lovett, Specsavers Hartford

“John has been absolutely amazing; the staff in the store loved him and wanted to adopt him.
John is an asset to this company and you should do everything to keep him.”

Catherine Kidd, Specsavers Isle of Wight

“I have recently taken over dealing with the Telecoms invoices and I’ve had a lot of issues with BT and Talk Talk. If it wasn’t for that wee boy Jon, I would have pulled my hair out! He would keep me updated every step of the way, he went above and beyond and he was a wee gem.”

Helen McKenzie, Abbeyfield Scotland Ltd

“Please thank Nichole for all of her help, she is the best asset 5G have.”

Judy Dickinson, Turney’s Farming

“The service from 5G is great and if there is a problem it is always resolved quickly. Sarah from accounts is very helpful and a credit to your company!”

Elizabeth Todd, Thinking Group Ltd.

Interested?

Call Us on 01494 523 523
to find out more

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