Lines and Calls
Don’t wait around to get your business connected
Analogue Phone Lines
Old-school is the new craze. Keep things simple, keep them analogue.
For a single phone. Piece of cake.
One number, unlimited lines.
Digital Phone Lines
Welcome to the digital age. Multiple features and connectivity.
Packed with features for up to 8 people.
More is better. An ISDN2, for 30 people.
“Sean, as always he has gone far and beyond, I would be more than happy to speak to Sean again about any future faults, it’s got to the point we might as well be friends.”
“Tristan is the most helpful young man I have dealt with in a long, long time and he is an asset to the Company.”
“5G are a fantastic company, from Sales to Tech Support but especially Sid in Engineering. Everyone works together and contacted me when they said they would.”
“Just a quick note to say what a fantastic job John & Anthony did for us on site in Newcastle. They were superb! Perhaps they can do Coatbridge for us in February as it is another relocation!”
“Your engineer John has been brilliant today; thank you. We are optimistic that the replaced hardware/software will make all the difference – phones are ringing frequently now.”
“I would just like to say, your advice and support throughout has been very much appreciated by us all, but especially myself, so a very big thank you from me.”
“I’m impressed how Richard Smith works, how professional he is and when he came to our site, he knew exactly what he was doing. We’re due another site visit in 2 weeks and we would like to request that Richard comes back as he was so fantastic with us the first time!”
“John has been absolutely amazing; the staff in the store loved him and wanted to adopt him.
John is an asset to this company and you should do everything to keep him.”
“I have recently taken over dealing with the Telecoms invoices and I’ve had a lot of issues with BT and Talk Talk. If it wasn’t for that wee boy Jon, I would have pulled my hair out! He would keep me updated every step of the way, he went above and beyond and he was a wee gem.”
“Please thank Nichole for all of her help, she is the best asset 5G have.”
“The service from 5G is great and if there is a problem it is always resolved quickly. Sarah from accounts is very helpful and a credit to your company!”
Types Of Business Lines…
There are a variety of telephone lines currently available to your business, each holding different qualities which are best suited to different types and sizes of business.
In order to know the type of line that is going to be most beneficial for your business, you must first consider how the lines are going to be used.
To help you with your decision, we have provided a brief description of each of the line types, below:
- Analogue Single Line – Works from the local exchange, suitable for smaller businesses with just one phone
- Analogue Multi Lines – Also work from the local exchange, but allow multiple calls through one number
- ISDN2 Lines – Digital line, allows up to 8 different channels (extensions)
- ISDN30 Lines – Like ISDN2, but allows up to 30 different channels (extensions)
- SIP Trunk – An alternative to ISDN lines, Sip Trunks connect to your existing PBX using either an IP Card or IP Gateway converter.
- FeatureLine – ‘Mini’ telephone system based at the local exchange, offers features such as ‘conference calling’ and ‘call divert’ for compatible phones.
At 5G we recognise that every business is unique and that different types of business will require different types of lines. For this, we are more than happy to discuss your business line requirements with you, but to give you a general idea of the suitability, of each of the lines, we have provided a short summary, below:
- Small Business – Analogue (single/multi), ISDN2
- Small/Medium Business (High Telephony use) – ISDN30
- Large Business – ISDN30, FeatureLine
This page is related to: business phone plans, business telephone line installation.
Business phone systems can be expensive, and for many business owners, voice over internet protocol (VoIP) is a viable option at a lower price. Using VoIP instead of standard land line service might sound like a strange idea, but when you think of how many phone lines you might need for your business, and the cost associated with them, it might be time to give it a try.
With VoIP, you’ll still need to get however many lines you need to run your business, but the cost is often less than going with the traditional phone company.
Even the most digital businesses need phones. But these days it’s about much more than chatting. As your workforce grows and disperses, you want to be able to feel like you’re together, even when you’re not. And you want cheap bills, too.
New landlines clearly aren’t the answer – they’ll soon be defunct anyway. So, what do we do? We VoIP! We digitise voice into data so we can ditch our landlines. All you need is the right internet connection.
VoIP could save you a lot of money but you’ll need enough bandwidth to make the most of all its features. As long as you have the right connectivity, you can join your business colleagues on media-rich conference calls, and share work on screen as though you’re right there.
The new landlines (and then some). When you’re more productive, your customers feel it too.
Plus, now you can auto-reroute at busy times, and answer customer service calls from home. Your customer service is better, and that means more recommendations. And best of all: no more hideous hold music.
Find out more about our business VoIP and business Broadband deals to switch over to VoIP.
Can I access the internet over an ISDN line?
It is possible, but not advisable. Years ago, before the introduction of DSL broadband services it was not uncommon for people to use ISDN lines as a faster alternative to dial up internet. But now with DSL broadband, so much faster at affordable prices, there is no real need to do this.
What is the difference between ISDN2 and ISDN30?
The only difference between the two is the number of channels/terminals that each can support. ISDN2 lines can support up to 8 channels whereas ISDN30 can support up to 30 channels, significantly more than ISDN2.
Once I make the change over to 5G, how long will it take for my services to become active?
When signing up new customers, we generally quote between 7 – 14 working days for analogue lines and between 10 – 25 working days for digital lines.
What should I do about leaving my current provider?
We want to make your move over to 5G as quick and as painless as possible so we will strive to help you as much as we possibly can to ensure that leaving your current provider isn’t going to break the bank.
Will I save money with 5G?
Yes. If you sign up with 5G, we guarantee to save you at least 10% on your current bill.
This section is related to business phone lines, business broadband, ISDN phone lines
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