– divert calls to any number.
Call waiting – tells you if you’ve got another call waiting when you’re already on a call.
Ring back – calls to let you know when an engaged number becomes free.
Call barring – take control of what types of calls people can make from your phone.
3-way calling – set up a conference call with two other callers.
Reminder call – use your line as an alarm clock.
Caller display – see the phone number of who’s calling you.
Call sign – set a distinctive ring tone to selected incoming numbers so you know who the call is for.
Call pick up – answer a call on your own phone that’s ringing on another Featureline extension.
Call transfer – transfer a call to any other number number.
Internal calls – free internal calls within your business.
Caller display – see the phone number of who’s calling you (there’s a £20 set-up fee for Featureline).
Call interrogation – check which features you’ve got set up on your line.
Withhold number – callers won’t be able to see or get hold of your number (you can set this up for individual calls or for all calls).
Call offer – if you call an internal extension that’s busy, this will let the busy party know that you’re trying to get through to them.
Hunt group numbers – a hunt group number isn’t connected to any particular phone, but connects your caller to the first available phone within a group of extension numbers. So you can set up a group of people, all whom can handle a call, and your customers can get through to the first one who’s free to answer.
Call return – tells you the number of the last person who called you and rings them back.
Ring back when next used – if you call a Featureline extension but don’t get an answer, this will call you back and connect you after the Featureline extension is next used.
Code calling – assign a short code to your most frequently dialled numbers and save yourself a spot of finger-bother.
Repeat last call – redials the last number you dialled.