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Have you considered how much it would cost your business if your Business Phone lines went down even for a short time?
If your telephones are essential to your business ...CLICK HERE
If its absolute certainty you need then CriticalCare can help. We will aim to fix your fault within 6 hours of you reporting the fault.
We guarantee to resolve a "Service Failure" in line with the care/service level you have chosen. For Critical Care, this means in 6 Hours, unless you have requested specific appointment date.
The Critical Care working week is 24hrs a day, 7 Days a week, 52 weeks a year.
By "Service Failure" we mean continuous total loss of the facility to make or receive a phone call due to a fault in BT's network up to and including the main telephone socket for your property.
In order to verify that the issue is a "Service Failure", we usually have to carry out diagnosis tests that often require someone to be available at the location where the service is installed.
We therefore strongly recommend that there is someone available to help with checking aspects of the site's installation at the time that you report the fault.
If we are not able to progress this diagnosis activity when you report the issue, we will arrange a callback at a time suitable for you and continue the diagnosis of the problem.
Once diagnosed, we then promise to resolve the issue within the timescales referred to in our product/service guarantee.
If your fault is intermittent we will aim to repair your service by midnight on the fourth working day (not including public and bank holidays) after the day you report the issue.
Where a specific appointment date is agreed we will aim to resolve the problem and resume your service within six hours after the appointment date.
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Don't risk the health of your business communications, talk to the experts at 5G today and let us take care of your telecom problems!
As a leading business telecommunications specialist, 5G provides full and complete telecoms services to UK businesses...
Need a new Telephone System?? We can provide the complete package from system upgrades through to extra handsets and DECT phones, 5G has it all. If you simply wish to benefit from improved lines and call charges, you will find excellent value packages at 5G, providing you free business telephone numbers from any region of the UK.
We also offer great value on business mobile services and audio marketing solutions that will guarantee to keep your customers hanging on the line. Plus our revered business broadband services will ensure that you get quality coverage from Lands End to the Scottish Highlands.
For businesses with little time to worry about maintaining their online services, 5G’s Managed Services include Virtual Private Networks (VPNs), web hosting and email, offsite back and security services.
And with affordable maintenance services available for all of our services, you can rest assured that your business telecommunications will only ever benefit from a 5G telecoms solution!