Location: High Wycombe, Buckinghamshire

Hours of Work: Full-Time – 40 Hours over five days

Salary: Depending on experience

Established since 1998, the group is a well-known supplier of B2B telecommunications, providing technology solutions throughout the UK with a turnover exceeding £23m.

We are currently recruiting for a Junior Administrative Assistant to join our busy Head Office team in High Wycombe. This is an excellent opportunity for someone looking to begin or further develop their career within a fast-paced business environment.

The role offers a varied mix of administration, customer support, and operational tasks, making it ideal for someone organised, motivated, and eager to learn.

Job / Role Specification:

• Handling incoming calls professionally and directing enquiries to the appropriate team members.
• Responding to customer enquiries via telephone and email in a professional and timely manner
• Processing new customer orders and supporting amendments to existing services
• Updating internal systems and maintaining accurate customer and order records
• Assisting with data entry, documentation, and general administrative tasks
• Supporting colleagues across multiple departments with day-to-day operational activities
• Monitoring shared inboxes and ensuring enquiries are directed appropriately
• Helping to coordinate customer requests and internal communications
• Maintaining organised electronic filing systems and company records
• Providing a high standard of customer service and administrative support at all times

Person Specification:

• Strong communication and interpersonal skills
• Good attention to detail and accuracy
• Organised, reliable, and able to prioritise workloads
• Positive attitude with a willingness to learn
• Comfortable using Microsoft Outlook, Word, and Excel
• Ability to work effectively within a team environment
• Professional and confident telephone manner
• Ability to maintain confidentiality and handle information responsibly

Education & Qualifications:

• A–C grade GCSEs (or equivalent) in English and Maths (essential)
• Basic IT proficiency, including Microsoft Office applications
• Previous office or customer service experience beneficial but not essential
• Full training will be provided

If you feel you have the skills for our Junior Administrative Assistant role, please apply now!

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